Human Resources

The Future of Human Resources is AI
The Future of Human Resources is AI 960 653 Kanhai Chhugani

One fine morning, I stumbled on this article, India’s HR Tech Market – An ignored billion-dollar pot of gold by PC Quest. Some figures as I read were confidence booster for my business. It predicted that by 2021 HR tech would be a whopping $34 billion business in the global market. Just then, to interrupt my happy thoughts, my doorbell rang, and it was my close friend Ravi, who had dropped in for a chat.

Those numbers were still running in my head, when my friend came in to discuss his future plans. He said was planning to set up a #smallventure in content writing. He has a flair for writing and was planning to hire a few people full time. But here was his situation –

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Myths vs Truth
Demolishing Myths about HR Automation
Demolishing Myths about HR Automation 391 300 Kanhai Chhugani

From widespread fears about job loss to super intelligent robots that will eventually destroy humanity, there are many myths and misconceptions about the present and future adoption of automation tools – are they true?

We bust a few such myths.

Myth# 1

HR function can be completely replaced by automation software

While it’s true that there are different software available for performing different HR functions, namely an applicant tracking system for hiring; DocRead for core policy generation, SimpleX for payroll management, Cornerstone for recording employee performance, at no stage of the software evolutionary cycle, do we foresee complete overthrow of the human bring from the HR value chain.

These pieces of intelligent coding may be immensely useful in taking on some of the mundane tasks, but they simply cannot, ever replace the HR, completely. Human judgment would still be required not just to operate the software but also to decide and select between the various options created by the man-made programming tools.

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Bank Automation on the Go
Bank Automation on the Go 624 351 Kanhai Chhugani

We are living in a digital age, where no organization or institute can be immune from the impact of automation on their operations. HR departments in the banking sector were among the first adopters of automation considering the humongous benefits that they stood to gain from introducing IT in their payroll management, annual appraisals, scheduling training etc.

Automation turned as boon for the HR as the benefits of these were immediate- huge savings in terms of time and manual labour, leading not just to loss of productivity, but also loss of opportunity in moving up the value chain.

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HR Bots
Bye-Bye HR, Welcome Bots
Bye-Bye HR, Welcome Bots 800 300 Kanhai Chhugani

Kunal (28), a sales executive wanted to apply for a long leave of absence for his sister’s wedding. Rather than schedule a meeting with the HR, fill out tedious forms, and wait a week for confirmation, Kunal assigned the task to an HR bot.

Sounds incredible!

It’s true.  Kunal logged on to www.nlpbots.com, a Pune-based company that puts Artifical Intelligence (AI) to work in providing a chat-based interface for managing routine administrative tasks that are so repetitive in nature these can easily be delegated to computer programs.

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HR Automation
Will automation eat into HR jobs?
Will automation eat into HR jobs? 700 420 Kanhai Chhugani

Imagine the whole HR team dismantled in your office.

With increasing automation, manual work has been significantly replaced by sophisticated software, and ERP systems. And, do you think the automated HR processes will run smooth without manpower? Will it completely and totally replace manual work?

There is no straight answer to these questions.  read more