HR Software

Good HR Software
The definition of a good HR Software
The definition of a good HR Software 1024 633 Kanhai Chhugani

Shraddha Pandey works for an IT firm in Pune. She joined the company recently as a software developer. Before this she had been working as a freelancer for many years. Due to diligent and helping attitude, she has plenty of goodwill in the market. She has brought in several of her past clients to this company in return for which he has earned a set percentage as referral bonus from her present employer.  

Shraddha has a client in Mumbai who is looking to scale up his start-up. Unwilling to let go of a good opportunity, she has set-up an off-site meeting with this client for the next day. However since she is new in this office and does not know many people, and her immediate boss is on leave, she does not know whom to approach for travel approval. She discussed the matter with a colleague, who told her that there is a lot of red tape involved and an instant approval would be difficult.

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mass-customization
#MassCustomization is the new normal
#MassCustomization is the new normal 998 664 Kanhai Chhugani

Experts contend that done properly, mass customization has the potential to complete replace mass production as the primary means of satisfying customers

#Masscustomization is a well-known, albeit not very old dictum in the Indian market. The dictionary defines it as “the ability to produce goods and services to meet individual customers’ needs with near mass production efficiency.”

In the B2C space, multinationals like Amazon and Walmart claim to have been catering to their niche audience with the tool of mass customization and driving higher ROI. The service is now doing the same.

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Man vs Machine
Man vs. Machine
Man vs. Machine 960 540 Kanhai Chhugani

So will machines actually replace human beings in the future?

It was in 1997, when Deep Blue, IBM’s supercomputer, defeated Gary Kasparov, the reigning world chess champion of the era that people started asking…

Is a machine actually smarter than human beings?

Will machines replace humans in the future?

This wasn’t about industrial machines that could lift up heavy material or pull metal that weighed metrics of tons. This was about the machines with cognitive abilities.

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Business Startup
Get more done in less time with office automation tools
Get more done in less time with office automation tools 637 480 Kanhai Chhugani

“Behind every successful business is an efficient Human Resource department”

“Investing in Automation software to operate our travel concierge business, which we run for Disney Destinations, was one of the best decisions we made. Now we have everything under control…

  • Managing our clients…
  • Sending emails…
  • Following up on payments…
  • Thank-you letters…
  • Preplanning questionnaires…
  • Sending travel insurance reminders…

…and even making monthly payments on a hundred other things.

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egg-on-face-egg
Sometimes the most efficient of an HR Manager can end up with egg on his face
Sometimes the most efficient of an HR Manager can end up with egg on his face 620 350 Kanhai Chhugani

Here’s how to cope with such a scenario

Haresh Mehta couldn’t  undo April 29, 2015, the day a flunky in his human resources (HR) team accidentally shot off a “You didn’t get the job” email to 60-odd  applicants, including candidates already short-listed for the job!

To be fair, in any manual job, some bloomers can’t be avoided. Others can at least be prevented, if you take the right steps to decrease the risk of messing up. HR Managers who have lived through such nightmares suggest you pin down exactly what you need before reviewing vendors, picking software, filing reports and short listing candidates . Ask questions. Run pilots. Tear apart the charade of smooth-talking sales reps and grill people you want to hire. Leave no stone unturned in doing your homework and then some.

Take a cue from Mehta. He had to send a recall mail but the damage was already done. Rather than look for a fall guy, he later felt compelled to issue a personal apology to all those rejected candidates, explaining what had happened and why they weren’t being considered for the job.

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