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September 2014

HR functions in the BPO Industry
HR functions in the BPO Industry 150 150 Kanhai Chhugani

India is one the most preferred market for outsourcing across the globe. Managing about 56% of the world’s business process outsourcing, Indian BPOs are giving a tough competition to key counterparts like Philippines, Ireland, China and Australia. Recently, by winning clients back from its competitor (Philippines), Indian BPO industry has proved its mettle. Thanks to the quality of service and solutions provided, Indian BPO sector has been growing at an annual rate of 50%. In addition, worldwide presence of India BPOs ensures smoother operations and customized processes.

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